Terms of Use

1. Agreement

These Terms of Use ("Terms") govern access to and use of TenantSimplified, a rental property management application operated for authorised workspaces ("the Service").

By creating an account, signing in, or clicking "Accept & Continue", you agree to these Terms. If you do not agree, you must not use the Service.

These Terms apply to every user of a workspace, including administrators and platform operators, unless a written agreement signed by the operator says otherwise.

2. The Service

TenantSimplified helps authorised users record and manage property, tenant, lease, rent, invoice, payment, expense, maintenance, vendor, and document information for their own workspace.

The Service is provided as business software. It is not legal, tax, or accounting advice. You remain responsible for the accuracy of records you enter and for compliance with laws that apply to your properties and tenancies.

3. Accounts and access

You must provide accurate account information and keep your credentials confidential. You are responsible for activity that occurs under your sign-in.

The operator may suspend or deactivate accounts that are unused, unpaid where a paid plan applies, or used in a way that breaches these Terms.

Public self-registration, where enabled, creates a workspace that may remain pending approval before sign-in is allowed. Invitation-based users receive access only after they complete activation.

4. Acceptable use

You must not:

- attempt to access another workspace's data;

- probe, scan, or bypass authentication, permissions, or tenant isolation;

- upload malware or content you do not have the right to store;

- use the Service to send unlawful communications;

- reverse engineer the Service except where applicable law allows;

- share login credentials.

The operator may investigate suspected abuse and restrict access.

5. Customer data

Data you enter belongs to the workspace that entered it, subject to these Terms and applicable law. The operator processes that data to provide the Service.

You must not enter information you are not entitled to hold. You are responsible for notices and consents required for tenant, owner, vendor, and staff personal data that you store.

6. Availability and changes

The Service may be unavailable during maintenance, faults, or events outside the operator's control. These Terms do not promise a particular uptime, backup schedule, or disaster-recovery outcome.

The operator may change features, plans, and these Terms. When the Terms version that is in force changes, you may be asked to review and accept the new version before continuing to use the application.

7. Fees

If a paid plan applies to your workspace, fees and limits are those shown in the product billing or plan screens, or in a separate written order. Unpaid amounts may lead to restricted features or suspension.

8. Intellectual property

The Service, including software, branding, and documentation, remains the property of the operator and licensors. You receive a limited, non-exclusive, non-transferable right to use the Service for your workspace while these Terms remain in force.

You retain rights in the data you submit, and you grant the operator a licence to host, process, and display that data solely to operate the Service.

9. Disclaimer

The Service is provided "as is". To the extent permitted by law, the operator disclaims implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

The operator does not warrant that the Service is error-free, that stored data cannot be lost, or that the Service meets a particular certification (including ISO or SOC), encryption-at-rest standard, or regulatory approval unless a separate written statement says so.

10. Limitation of liability

To the extent permitted by law, the operator is not liable for indirect, incidental, special, or consequential loss, or for lost profits, data, or business, arising from use of the Service.

The operator's aggregate liability arising out of these Terms is limited to the fees paid for the Service for the three months before the claim, or one thousand Indian rupees if no fees were paid.

Nothing in these Terms limits liability that cannot be limited under applicable law.

11. Termination

You may stop using the Service at any time. The operator may suspend or end access for breach, legal risk, or if the Service is discontinued.

After access ends, workspace data may be retained or deleted according to the operator's operational practices and the Privacy Policy. These Terms do not promise a particular deletion timeline or backup purge.

12. Privacy

The Privacy Policy describes how personal information is handled. By accepting these Terms you also acknowledge that policy.

13. Governing law

These Terms are governed by the laws of India. Courts in India have exclusive jurisdiction, except where applicable consumer law requires otherwise.

14. Contact

Questions about these Terms should be directed to the platform operator or your workspace administrator through the application. Do not send passwords or payment card details by unsolicited email.

15. Entire agreement

These Terms, the Privacy Policy, and any written order for a paid plan are the agreement for use of the Service. If a provision is unenforceable, the rest remains in effect.